How committed are your customers to the success of your organization? They’re probably not as committed as you’d like—but what if you could change that? And what if you defined a customer as “anyone whose actions affect your results”? This...
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I’m a bit of a space geek, and, as a child, I hoped (and was certain) that by now I’d be vacationing on the moon and regularly jetting off to low earth orbit for regular trips. (Still waiting, BTW!). A...
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If you’re in the business of leading people and making decisions, then you need perspective. That means you need to know how to provide perspective as well as know where to get it. Before I share the three main sources...
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