“Although helping users with their various problems is rarely included in a system administrator’s job description, it claims a significant portion of most administrators’ workdays… In most cases, your response to these issues affects your perceived value as an administrator...
Read More
An executive in charge of major IT purchasing decisions recently said to me “Vendors using these automated campaigns and check-in emails are like panhandlers – I don’t know who they are and I don’t know what they’ll do with our...
Read More
“[T]he world would be a better place if more engineers, like me, hated technology. The stuff I design, if I’m successful, nobody will ever notice. Things will just work, and be self-managing.” – Radia Pearlman – Technology Tuesday courtesy of the...
Read More