Tag: customer service

Friday, December 7, 2018

“If you do something long enough, you’re bound to be an overnight success eventually.” – Arnold “Skip” Horween III – In a former industrial area of Chicago you’ll find a still-vibrant piece of Americana – the Horween Leather Company. Horween...

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Wednesday, November 28, 2018

“We’re challenging ourselves with things that no one else can do.” – Hiroyoshi Chinzei, Hidaka Washi Ltd. – The Hidaka Washi company in Kochi, Japan makes the world’s thinnest paper, which is used by libraries and museums worldwide to preserve...

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Tuesday, November 27, 2018

“If we start to focus on ourselves instead of focusing on our customers, that will be the beginning of the end… We have to try and delay that day for as long as possible.” – Jeff Bezos – No organization...

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