Tag: customer service

Tuesday, January 22, 2019

“Chat-bots suit people, after all you can now do your banking while sitting on the train so why not SMS or Whatsapp a bot your query? Right now we’re dealing with everything from mortgage questions and how to get the...

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Monday, January 21, 2019

“The happy phrasing of a compliment is one of the rarest of human gifts and the happy delivery of it another.” – Mark Twain – Last Friday night my flights were cancelled with 10 hours notice due to a winter...

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Friday, December 7, 2018

“If you do something long enough, you’re bound to be an overnight success eventually.” – Arnold “Skip” Horween III – In a former industrial area of Chicago you’ll find a still-vibrant piece of Americana – the Horween Leather Company. Horween...

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