“The formula for delivering world-class customer service is to offer team members the same level of service that we expect them to deliver to the customer.” – Matt Tenney – Mindfulness Monday courtesy of Matt Tenney, author of The Mindfulness Edge
“I don’t care if you taste rubber tires. I want to hear from you.” – George Howell, specialty coffee pioneer – The Wednesday Grind is courtesy of Little Amps Coffee Roasters
“Your most unhappy customers are your greatest source of learning.” – Bill Gates – The Wednesday Grind is courtesy of Little Amps Coffee Roasters