“Our study shows that mental fatigue has a measurable effect on behavior and that, when a certain degree of fatigue sets in, people are more likely to behave in a hostile manner.” – Erica Ordali – Mental fatigue isn’t just...
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“The most successful negotiators care as much about the other party’s success as they did their own, finding ways to help the other side that cost them nothing.” – Jeff Haden – Have you ever considered which qualities and behaviors...
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“People change their evaluation of truth to be consistent with the goals of their particular argumentative mindset.” – Fisher, Knobe, et. al. – One simple, yet powerful phrase can turn even the most challenging conversations into moments of mutual understanding...
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