You offer a service or a product – but do you offer your customers an experience? It’s been 20 years since the classic HBR article “Welcome to the experience Economy” was penned which is just about enough time for its...
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“If you think it’s expensive to hire a professional, wait until you hire an amateur.” – Red Adair – If you’ve been struggling to find quality hires you’re not alone as the Army missed its 2018 recruiting goal by 6,500...
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“”The fantastic advances in the field of electronic communication constitute a greater danger to the privacy of the individual. – Chief Justice Earl Warren – Fact: Your personal credit information (including social security number) is floating around the web. It’s...
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