Tuesday, December 17, 2019
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos – Are you competing against Amazon? (And if you answered “no” are you sure?) Over...
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Tag: customer service
Tuesday, December 10, 2019
“Thinking about the bot as a frontend representative of your product or service can make a lot of sense, and having a delightful bot that provides a useful service can generate strong attachment to your brand.” – Amir Shevat –...
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Friday, September 27, 2019
You want to make it easy for your customers to do business with you… right? But how well do you understand the user experience let alone the difference between “bad” and “good” design. A Belgian design company asked itself this...
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